Wow, what can I say! I wasn’t familiar with this company and I rarely give 5 out of 5 for anything but from that first initial telephone contact from LHS to the end result, I can’t fault this company and can only highly recommend them. Each person involved has left a really positive impact. All were extremely helpful, knowledgeable and professional and were happy to answer any follow on queries. On top of this, they offered a very competitive quote and worked to a very high standard, leaving everything clean & tidy behind. Fantastic Customer service and attention to detail from everyone. Brilliant!
John came and gave me lots of advice in making my boiler choice but didn’t put me under any sales pressure at all. They then emailed me a very competitive quote and a couple of weeks later Danny and Callum came to fit my new boiler and did an excellent job, with no mess and no hassle. I cannot recommend them highly enough, in fact I have already passed on their details to friends.
New Baxi boiler installed in my house. I am completely satisfied by all services provided by Lord Heating Solution Ltd. Katy provided helpful and friendly customer services, estimation by John were polite and professional with no pressure, but full of useful options. Installation engineers Daniel & Cullum did job fast and without mess. Baxi Megaflow boiler was installed in three hours, then tested and certified. I and my wife have been shown how to use it. Everything have been left clean and tidy. I have been first time in last two decades of my live impressed by so good and professional job. Thanks.
I can’t fault the team, they were all hard working, very nice lads and I felt extremely safe and well looked after by them which is important when you live on your own. I would recommend them to anyone who needs heating or plumbing.